In This Article
Overview
For a user to have access to the full help functionality, the settings must be enabled under their user profile in the administration by selecting the Support Widget and Help Tours options.
Help Pane
The Help pane can be opened by clicking the question mark (?) in the main menu toolbar, and it will default to displaying information about the current page.
 | Help Icon - Click on this icon located on the top-right bar of the screen to open the help menu |
 | Support widget - opens a ticket submission pop-out used to contact the WiredUp support team |
 | Start Tour - provides a walkthrough tour of the currently displayed page |
 | Close - Closes the help pop-out |
 | Default text will be displayed here on some pages, providing a brief overview of the page. |
 | Search bar - search for any help article for a specific feature |
Resource Articles
Resource articles that further explain how system features work are available within the help panel. The available folders include:
 | Help Guide - contains the full list of all WiredUp articles |
 | FAQ's - contains Frequently asked questions articles |
 | New Experience - contains help articles related to the new WiredUp experience |
 | New release features - provides a change log for different versions released of WiredUp |
 | FAQ New Experience - contains frequently asked questions on new release features |