For a user to have access to the full help functionality, these settings must be enabled under their user profile in administration, be selecting the support widget and Help Tours options.
The Help pane is opened by clicking the question mark (?) in the main menu toolbar and it will default to information about the page you are on.
|The help icon opens the help menu (located at the top right of the screen)|
|Support widget - open a ticket submission pop-out, which is used to contact PiPware support|
|Support Bot - PiPware chat bot Pepper may be able to assist you based on keywords you provide|
|Start Tour - provides a walkthrough tour of the page|
|Closes the help pop-out|
|Default text will be shown on some pages - ginv g abrief overview of the page |
|Help Guide - opens the fill list of all PiPware articles|
|FAQ's - opens the Frequently asked questions pop-out|
|New Experience - opens help articles related to the new PiPware experience|
|New release features - provides a change log for different versions of PiPWare|