General

How to resolve issues with Blank pages?
Please note the application uses the browser cache to remember your search criteria(s) for the next time you log in. Unfortunately, this can get corrupt...
Mon, 1 Jun, 2020 at 10:03 AM
User: What responsibilities can be delegated on PIPware?
On the current system delegate functionality only works on Approval responsibilities, this was developed to ensure that the Pipeline is not delayed due to a...
Wed, 28 Jul, 2021 at 1:13 PM
Value Hound: why are not available VDTs to link to a VDT node
Please note the list of VDTs available when adding a VDT node are those that are not already linked to another VDT, this was implemented to prevent the syst...
Mon, 1 Jun, 2020 at 10:09 AM
Notifications: How to subscribe to receive Action notifications?
The system provides email notification that users can subscribe to, you can subscribe to the actions email notifications through the user profile page as th...
Tue, 2 Jun, 2020 at 9:42 AM
User Access: How to limit user access to information or PIPware sections
Please note all PIPware data access can be limited by the permissions assigned to the role(s) given to a user account. Permissions can be edited by an a...
Wed, 8 Apr, 2020 at 4:04 PM
Site: How does the Site First Day Of Week affect KPI values
If the First Day Of Week of a Site is set to Monday this will mean the current week will be from Monday until Sunday. As a result, when using the Last or Cu...
Thu, 13 May, 2021 at 11:37 AM
Dashboard: How are the colour statuses of the KPIs in the KPIs-Widget determined?
The KPI statuses displayed on the KPI widget are determined as per the assigned performance period per KPI. The Report Date is determined as detailed in thi...
Tue, 11 May, 2021 at 8:28 AM
Menu: Why can i not see some options on the Menu
Please note the system is designed to display information and Menu items that you have access to as per your assigned role(s). For example.  The below w...
Wed, 8 Apr, 2020 at 4:17 PM
How do I manage a users unavailability as an Administrator?
Should a user fail to set themselves as unavailable for a specified period when they are unable to complete a RAR (eg, annual or sick leave), the RAR will b...
Sun, 28 Jun, 2020 at 7:37 AM