General

Site: Why is PiPware not loading?
Please note PiPware has several dependencies or bundles that need to load to ensure the system functions as expected.  Whilst the packages are being loa...
Sun, 4 Apr, 2021 at 3:06 PM
Site: What Web Browser does PiPware recommend?
PiPware has been extensively tested across the following browsers and they are recommended by us when accessing PiPware: Google Chrome Microsoft Edge Fi...
Wed, 1 Sep, 2021 at 2:52 PM
Data: How do I connect PiPware data to Tableau and update data?
Please follow the steps below to ensure a successful connection to Tableau:  Open Tableau and configure as follows: Select Web Data Connector in Table...
Sun, 4 Apr, 2021 at 3:06 PM
Login: What should I do if I have accidentally locked my account?
If you have locked your account by incorrectly entering a password 3 times, you would need to request your manager or a site admin who has access to the use...
Mon, 1 Jun, 2020 at 9:48 AM
Access: How do PiPware permissions / access control work?
Please note PiPware has three basic data/information access control, as displayed above. Global - Meaning the data will be available to every user on th...
Tue, 20 Jul, 2021 at 1:18 PM
Dashboard: Why are assigned action(s) not showing on my dashboard?
The following can result in an Action not appearing on a user's dashboard: Please confirm if the actions are indeed assigned to you. If the abov...
Fri, 29 May, 2020 at 4:04 PM
Downloads: Why are my Downloads not working?
To resolve this, please ensure that the following are satisfied: The scheduled download job has completed and the notification message displayed in your b...
Fri, 29 May, 2020 at 4:07 PM
Profile Settings: How can I subscribe to the Daily To-Do email?
The system provides functionality that users can subscribe to, to get notification of items that they own so they can plan properly for the day ahead. This ...
Mon, 1 Jun, 2020 at 9:53 AM
Data: Automating KPI Actuals uploads using an API
Please note the current system only provides the following methods to upload KPI Actuals: Upload via the system UI, using Excel spreadsheets.which is not ...
Fri, 29 May, 2020 at 4:10 PM
Imports/Exports: How do the import templates create or update data?
The system is designed with the ability to import with an update, this means when you import a record and you have specified a unique identifier it will be ...
Fri, 27 Nov, 2020 at 8:42 AM