KPIs

What are the different KPI Measurement Types?
The KPI Measurement types determine the way that a KPI is measured. It is used to calculate the value for a KPI of a time period using the values captured f...
Mon, 7 Dec, 2020 at 2:09 PM
How do I undo incorrectly uploaded/imported KPI data?
For assistance with incorrectly uploaded/ imported data into the system, we ([email protected]) would require the following information to try and assist ...
Mon, 1 Jun, 2020 at 10:50 AM
How are the KPI graph emoticons calculated?
The smiley face status is determined based on the results returned by the selected Performance Period, a blank status means that the selected period did no...
Mon, 1 Jun, 2020 at 10:52 AM
Why are KPIs Targets and Baselines not calculating correctly?
Some KPIs don't show the values that that they have been updated with in the chart and in VDTs even though they appear on at the KPI values columns. ...
Thu, 18 Apr, 2024 at 7:58 AM
How do I change the KPI chart bar colors?
The colors displayed on the KPI charts can be customized. To do this: Navigate to Administration->Settings. Under the KPI Group there are four settings...
Fri, 21 Sep, 2018 at 9:54 AM
KPI Targets not displaying value uploaded or captured.
Please note KPIs are linked to Calendars which is then used to calculate the Actuals(Bars) and Target(Line). From the assigned Calendar the Target ...
Mon, 1 Jun, 2020 at 10:57 AM
How are the KPI Performance values calculated
The values displayed on the left of the Chart are calculated as follows: Status colour. This is determined as explained in this article: https://...
Mon, 8 Feb, 2021 at 11:40 AM
How to set up a controlled KPI Chart
To display a controlled KPI chart similar to the one displayed below. Note that the Regions are determined based on the specified bound values with the capt...
Mon, 1 Jun, 2020 at 11:01 AM
KPIs: How to have all KPIs on the system report on a specific day
The system has a Site setting called Report Date Default Days located on Administration > Settings, see the image below. When viewing a KPI chart the Rep...
Tue, 11 May, 2021 at 8:29 AM
How to create a Weighted KPI and an Example
Navigate to KPIs on the Menu and click Add. Then select the Measurement Type as Weighted Averages(Highlighted Red), you will then be presented with a fie...
Mon, 1 Jun, 2020 at 11:05 AM