KPIs

What are the different KPI Measurement Types?
The KPI Measurement types determine the way that a KPI is measured. It is used to calculate the value for a KPI of a time period using the values captured f...
Mon, 7 Dec, 2020 at 2:09 PM
How do I undo incorrectly uploaded/imported KPI data?
For assistance with incorrectly uploaded/ imported data into the system, we (support@pipware.net) would require the following information to try and assist ...
Mon, 1 Jun, 2020 at 10:50 AM
How are the KPI graph emoticons calculated?
The smiley face status is determined based on the results returned by the selected Performance Period, a blank status means that the selected period did no...
Mon, 1 Jun, 2020 at 10:52 AM
How do i set a KPI Target?
Please note a KPI Target can be added into the system in the following ways. Directly to the KPI by using the filters. Using the system import functional...
Tue, 5 Jun, 2018 at 10:27 AM
I have uploaded KPI Actual's, yet they are not displayed on the Chart or graph?
Solution: This usually occurs when the KPI is assigned a unit of measure that has a display factor of 0, hence the calculation becomes value*displayfact...
Mon, 1 Jun, 2020 at 10:55 AM
How do I change the KPI chart bar colors?
The colors displayed on the KPI charts can be customized. To do this: Navigate to Administration->Settings. Under the KPI Group there are four settings...
Fri, 21 Sep, 2018 at 9:54 AM
KPI Targets not displaying value uploaded or captured.
Please note KPIs are linked to Calendars which is then used to calculate the Actuals(Bars) and Target(Line). From the assigned Calendar the Target ...
Mon, 1 Jun, 2020 at 10:57 AM
How are the KPI Performance values calculated
The values displayed on the left of the Chart are calculated as follows: Status colour. This is determined as explained in this article: https://...
Mon, 8 Feb, 2021 at 11:40 AM
How to set up a controlled KPI Chart
To display a controlled KPI chart similar to the one displayed below. Note that the Regions are determined based on the specified bound values with the capt...
Mon, 1 Jun, 2020 at 11:01 AM
How to configure a calculated KPI
Calculated KPIs are created the same way as normal KPIs, on the KPI List click on Add and mark the KPI as calculated as displayed below:      It is importa...
Mon, 1 Jun, 2020 at 11:02 AM