What is RAR Compliance and Quality and how is it calculated?
The tracking section on a RAR calculates the compliance of the reviewees as a hierarchy for the current user. The hierarchy is built by selecting the RARs f...
Wed, 24 Jun, 2020 at 8:37 AM
What is Review Date vs Reporting Date?
Review date is the date of the RAR meeting occurring. Whilst the Reporting date is the date at which all reports and KPIs within a RAR pack will report unt...
Fri, 21 Sep, 2018 at 12:54 PM
Is it possible to email RARs to multiple recipients?
It is possible to do so. In the address field, you can either enter the PIPware username or the recipients email address separated by a semi colon.
Fri, 21 Sep, 2018 at 12:55 PM
Why do I have a Red smiley face (emoticon), when I always have my RARs?
The Red face on the RAR is displayed when the following has not been achieved:  The RAR has not met the setup RAR Compliance Rules. The RAR has n...
Thu, 19 Nov, 2020 at 9:18 AM
How to view/manage someone else's RAR?
PIPware2.0 has a RAR Administration functionality, which allows another user to manage someone else RARs. This is driven by permissions assi...
Wed, 28 Jul, 2021 at 12:57 PM
What is the formula to calculate the Average Compliance and the Compliance by Period? And, what do the green, yellow, and red faces mean?
The RAR Compliance should exclude off weeks if the RAR frequency is set to 2 (or above). It also excludes any weeks covered by unavailability items created ...
Mon, 1 Jun, 2020 at 10:37 AM
How do I lock a RAR or why is my RAR locked?
Two different scenarios would result in a RAR being locked.  1. The site set up to lock a RAR on a specific day. To activate this, navigate to Administr...
Thu, 22 Nov, 2018 at 8:28 AM
Why are Actions from my previous RAR not appearing on my latest RAR's Last Actions
Note only outstanding Actions from the previous RAR will be added as Last Actions on the Latest RAR,  An action will not appear on the Last Actions tab ...
Tue, 2 Jun, 2020 at 9:43 AM
Which reports can you attach to a RAR or Meeting?
The Reports section allows you to select specific reports and add them to the current RAR/ Meeting. The following is the list of reports that can be at...
Tue, 2 Jun, 2020 at 8:35 AM
Why some of my actions were not mapped when i created my next RAR and selected auto map Actions?
When creating a new RAR you are provided with options to automatically add Actions that are assigned to you, as per the image below: Please note the...
Mon, 1 Jun, 2020 at 10:46 AM